RESIDENT ACCESS

Whether you’re on the go or relaxing at home, Copperline at Point Ruston’s Resident Portal gives you instant access to your account. Pay rent, submit a maintenance request, or ask a question with the click of a button. It’s that easy.

stay connected at Copperline at Point Ruston

the resident experience

Flexible Lease Terms

Whether you’re looking for something long-term, or require the flexibility of a short-term lease, we are happy to tailor lease terms to suit your needs.

30-Day Satisfaction Guarantee

We’re confident you’ll love your new home. But if you don’t, just notify us within 30 days of move-in, and you can break your lease. We’ll be sad to see you go, but we understand that sometimes plans change. 

Resident Referral Bonus

If you love it here, spread the word! Refer someone who signs a lease and moves in, and you can earn a bonus. Stop by the office for details. 

resident perks

5-star service & peace of mind

At Copperline at Point Ruston, we understand home is the foundation of your life. Your home is your rock – a place to build your fondest memories and be your retreat when needed. That's why we're committed to providing comfort you can trust. 


As a CWS Apartment Community, we focus on enhancing lives, because we understand that your place isn't just an apartment, it's home. You'll experience our signature style, which includes our friendly team members, responsive service, thoughtfully-designed floor plans, distinctive amenities, and a well-kept community.


We don’t just talk about providing a better place to live, we guarantee it through our resident programs.

frequently asked questions

got questions?

we've got answers!

  • What are the additional fees on top of monthly rent?

    We strive to make our pricing as transparent as possible, and each additional fee will be clearly stated in your rental agreement. Additional fees include: 


    - Trash: $55 total - $25 for the city's removal and $35 for the valet trash service 

    - Electric: Based on usage. Residents must create an account with Tacoma Public Utilities (TPU). 

    - Water: Based on the number of bedrooms. $50 for one, $60 for two, and $70 for three 

    - Pet: If applicable, $25 per pet 

    - Parking: If applicable, starting at $100

    - Debit Card Payments will incur a service fee ranging from $3.95 to $9.95 per transaction

    - Credit Card Payments will incur a service fee of 2.95% per transaction

  • What do I need to qualify for an apartment?

    We're thrilled to hear you want to apply! Each resident must meet certain criteria, including rental, credit, and criminal history checks, as well as employment and income verifications.

    After you have finished your application, you will receive a confirmation email with preliminary approval. To make your approval final, the office team will require a copy of each occupant's photo identification and pay stubs or W2s to confirm income requirements.

    If you would like to review the full requirements before applying, please contact the leasing office for a complete breakdown.

  • I've been approved, what's next?

    Congratulations and thank you for choosing Copperline at Point Ruston as your new home!

    Once approved, you will receive a Welcome Home letter from our team with a checklist to complete before moving in. Action items include:

    1. Electronically signing your lease
    2. Setting up your resident portal account
    3. Paying move-in fees and deposits
    4. Sending our team confirmation of your utilities accounts and renters insurance
    5. Setting up your move-in appointment.

    We will stay in contact with you throughout this process and are available to answer any questions you may have to make your move-in as smooth and easy as possible.

  • My move-in date is coming up, what's the move-inprocess?

    Welcome Home to Copperline at Point Ruston! Before your move-in date, we will ensure all required action items have been completed as outlined in the Welcome Home letter. We will then set up a move-in appointment and elevator reservation.

    On your move-in date, we will give you a move-in packet with need-to-know information, hand over your keys, and you can begin moving in!

  • As a resident, where will I park? What about my guests?

    Thanks for your question! Residents may park in our parking garage if they lease a reserved space for $100 per month. Point Ruston does not have street parking residents can use, so if you have a vehicle, you will want to lease a reserved parking spot. 

  • As a resident, how will I receive packages?

    Packages are delivered to our Luxer package room. Please register online or request an invite from the office. You will receive a code when your package has been delivered and using the code you can access the room to pick-up your package. 


    Any food deliveries, such as DoorDash, UberEats, and grocery deliveries, etc., need to be picked up at the Copperline entrance.

  • What school district is Copperline at Point Ruston in?

    Students at our community attend Tacoma Public Schools. Depending on their grade level, students will go to Sherman Elementary, Truman Middle School, or Stadium High School.

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